Documents:

Privacy Policy
  • Personal data processing policy

    1. General provisions

    This personal data processing policy has been drawn up in accordance with the requirements of the Federal Law of 27.07.2006. No. 152-FZ "On personal data" (hereinafter referred to as the Personal Data Law) and determines the procedure for processing personal data and measures to ensure the security of personal data taken by PITBIT ECOSYSTEM LLC (hereinafter referred to as the Operator).

    1.1. The Operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of man and citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.

    1.2. This Operator's policy on the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator may receive about visitors to the website https://pitbitecosystem.com/ .

    2. Basic concepts used in the Policy

    2.1. Automated processing of personal data is the processing of personal data using computer technology.

    2.2. Blocking of personal data is the temporary cessation of the processing of personal data (except in cases where the processing is necessary to clarify personal data).

    2.3. Website is a collection of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at the network address https://pitbitecosystem.com/ .

    2.4. Personal data information system — a set of personal data contained in databases and the information technologies and technical means that ensure their processing.

    2.5. Depersonalization of personal data — actions that make it impossible to determine, without the use of additional information, the ownership of personal data by a specific User or another subject of personal data.

    2.6. Personal data processing — any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

    2.7. Operator – a state body, municipal body, legal entity or individual, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data.

    2.8. Personal data – any information related directly or indirectly to a specific or determinable User of the website https://pitbitecosystem.com/.

    2.9. Personal data permitted for distribution by the personal data subject - personal data, access to which by an unlimited number of persons is granted by the personal data subject by giving consent to the processing of personal data permitted by the personal data subject for distribution in the manner prescribed by the Law on Personal Data (hereinafter - personal data permitted for distribution).

    2.10. User - any visitor to the website https://pitbitecosystem.com/ .

    2.11. Provision of personal data - actions aimed at disclosing personal data to a specific person or a specific group of persons.

    2.12. Dissemination of personal data – any actions aimed at disclosing personal data to an indefinite number of persons (transfer of personal data) or familiarizing an unlimited number of persons with personal data, including the publication of personal data in the media, posting in information and telecommunications networks or providing access to personal data in any other way.

    2.13. Cross-border transfer of personal data – transfer of personal data to the territory of a foreign state to a foreign government body, a foreign individual or a foreign legal entity.

    2.14. Destruction of personal data – any actions as a result of which personal data are irrevocably destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and (or) the destruction of tangible media of personal data.

    3. Basic rights and obligations of the Operator

    3.1. The Operator has the right to:

    - receive reliable information and/or documents containing personal data from the personal data subject;

    - if the personal data subject revokes consent to the processing of personal data, the Operator has the right to continue processing personal data without the consent of the personal data subject if there are grounds specified in the Personal Data Law;

    - independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Personal Data Law and regulatory legal acts adopted in accordance with it, unless otherwise provided by the Personal Data Law or other federal laws.

    3.2. The Operator is obliged to:

    - provide the personal data subject, at his request, with information regarding the processing of his personal data;

    – organize the processing of personal data in accordance with the procedure established by the current legislation of the Russian Federation;

    – respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;

    – notify the authorized body for the protection of the rights of personal data subjects at the request of this body of the necessary information within 30 days from the date of receipt of such a request;

    – publish or otherwise provide unlimited access to this Policy regarding the processing of personal data;

    – take legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other illegal actions in relation to personal data;

    – stop transferring (distributing, providing, accessing) personal data, stop processing and destroy personal data in the manner and cases stipulated by the Law on Personal Data;

    – fulfill other obligations stipulated by the Law on Personal Data.

    4. Basic rights and obligations of personal data subjects

    4.1. Personal data subjects have the right:

    – receive information concerning the processing of their personal data, except for cases stipulated by federal laws. Information is provided to the personal data subject by the Operator in an accessible form, and it must not contain personal data related to other personal data subjects, except for cases where there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it are established by the Law on Personal Data;

    – require the operator to clarify his personal data, block or destroy it if the personal data is incomplete, outdated, inaccurate, illegally obtained or is not necessary for the stated purpose of processing, and also take measures provided by law to protect his rights;

    – put forward the condition of prior consent when processing personal data for the purpose of promoting goods, works and services on the market;

    – to revoke consent to the processing of personal data;

    – to appeal to the authorized body for the protection of the rights of personal data subjects or in court against the illegal actions or inaction of the Operator when processing his personal data;

    – to exercise other rights provided for by the legislation of the Russian Federation.

    4.2. Personal data subjects are obliged to:

    – provide the Operator with reliable information about themselves;

    – inform the Operator about clarification (update, change) of their personal data.

    4.3. Persons who have provided the Operator with false information about themselves or information about another subject of personal data without the latter's consent are liable in accordance with the legislation of the Russian Federation.

    5. The Operator may process the following personal data of the User

    5.1. Last name, first name, patronymic.

    5.2. Email address.

    5.3. Phone numbers.

    5.4. The site also collects and processes anonymized data about visitors (including cookies) using Internet statistics services (Yandex Metrica and others).

    5.5. The above data are further united in the text of the Policy under the general concept of Personal data.

    5.6. The Operator does not process special categories of personal data related to race, nationality, political views, religious or philosophical beliefs, or intimate life.

    5.7. Processing of personal data permitted for distribution from among the special categories of personal data specified in Part 1 of Article 10 of the Law on Personal Data is permitted if the prohibitions and conditions stipulated by Article 10.1 of the Law on Personal Data are observed.

    5.8. The User's consent to the processing of personal data permitted for distribution is drawn up separately from other consents to the processing of his personal data. In this case, the conditions stipulated, in particular, by Article 10.1 of the Law on Personal Data are observed. The requirements for the content of such consent are established by the authorized body for the protection of the rights of personal data subjects.

    5.8.1 The User provides consent to the processing of personal data permitted for distribution directly to the Operator.

    5.8.2 The Operator is obliged, no later than three working days from the moment of receiving the specified consent of the User, to publish information on the terms of processing, on the existence of prohibitions and conditions for the processing of personal data by an unlimited number of persons, permitted for distribution.

    5.8.3 The transfer (distribution, provision, access) of personal data permitted for distribution by the subject of personal data must be terminated at any time at the request of the subject of personal data. This request must include the last name, first name, patronymic (if any), contact information (phone number, email address or postal address) of the subject of personal data, as well as a list of personal data, the processing of which is subject to termination. The personal data specified in this request may be processed only by the Operator to whom it is sent.

    5.8.4 Consent to the processing of personal data permitted for distribution shall cease to be valid from the moment the Operator receives the request specified in clause 5.8.3 of this Policy regarding the processing of personal data.

    6. Principles of personal data processing

    6.1. Personal data shall be processed on a lawful and fair basis.

    6.2. Personal data shall be processed limited to achieving specific, predetermined and lawful purposes. Processing of personal data that is incompatible with the purposes of collecting personal data is not permitted.

    6.3. Combining databases containing personal data that are processed for purposes incompatible with each other is not permitted.

    6.4. Only personal data that meets the purposes of their processing shall be processed.

    6.5. The content and volume of the personal data being processed correspond to the stated purposes of processing. Excessive amounts of the personal data being processed in relation to the stated purposes of their processing are not allowed.

    6.6. When processing personal data, the accuracy of the personal data, their sufficiency, and, where necessary, relevance in relation to the purposes of processing the personal data are ensured. The operator takes the necessary measures and/or ensures their adoption to delete or clarify incomplete or inaccurate data.

    6.7. The storage of personal data is carried out in a form that makes it possible to identify the subject of the personal data, for no longer than required by the purposes of processing the personal data, unless the storage period for the personal data is established by federal law, an agreement to which the subject of the personal data is a party, beneficiary or guarantor. The personal data being processed are destroyed or depersonalized upon achieving the purposes of processing or in the event of loss of the need to achieve these purposes, unless otherwise provided by federal law.

    7. Purposes of personal data processing

    7.1. Purpose of processing the User's personal data:

    - informing the User by sending emails;

    - concluding, executing and terminating civil contracts;

    - providing the User with access to services, information and/or materials contained on the website https://pitbitecosystem.com/ .

    7.2. The Operator also has the right to send the User notifications about new products and services, special offers and various events. The User can always refuse to receive advertising and information  messages by sending the Operator an email to partner@pitbitecosystem.com with the subject line "Refusal to receive notifications about new products and services and special offers".

    7.3. Anonymized data of Users collected using Internet statistics services are used to collect information about the actions of Users on the site, improve the quality of the site and its content.

    8. Legal grounds for processing personal data

    8.1. The legal grounds for the processing of personal data by the Operator are:

    – the statutory (constituent) documents of the Operator;

    – federal laws, other regulatory legal acts in the field of personal data protection;

    – the consent of Users to the processing of their personal data, to the processing of personal data permitted for distribution.

    8.2. The Operator processes the User's personal data only if they are filled in and/or sent by the User independently through special forms located on the website https://pitbitecosystem.com/ . or sent to the Operator by e-mail. By filling in the relevant forms and/or sending their personal data to the Operator, the User expresses their consent to this Policy.

    8.3. The Operator processes anonymized data about the User if this is permitted in the User's browser settings (saving cookies and using JavaScript technology are enabled).

    8.4. The subject of personal data independently decides to provide his personal data and gives consent freely, of his own free will and in his own interests.

    9. Terms of personal data processing

    9.1. Personal data is processed with the consent of the subject of personal data to the processing of his personal data.

    9.2. The processing of personal data is necessary to achieve the goals stipulated by an international treaty of the Russian Federation or by law, to exercise the functions, powers and duties imposed on the operator by the legislation of the Russian Federation.

    9.3. The processing of personal data is necessary for the administration of justice, the execution of a judicial act, an act of another body or official subject to execution in accordance with the legislation of the Russian Federation on enforcement proceedings.

    9.4. The processing of personal data is necessary for the execution of an agreement to which the subject of personal data is a party or a beneficiary or guarantor, as well as for concluding an agreement on the initiative of the subject of personal data or an agreement under which the subject of personal data will be a beneficiary or guarantor.

    9.5. The processing of personal data is necessary for the exercise of the rights and legitimate interests of the operator or third parties or for the achievement of socially significant goals, provided that the rights and freedoms of the subject of personal data are not violated.

    9.6. The processing of personal data is carried out, access to which is granted to an unlimited number of persons by the subject of personal data or at his request (hereinafter - publicly available personal data).

    9.7. The processing of personal data is subject to publication or mandatory disclosure in accordance with federal law.

    10. The procedure for collecting, storing, transferring and other types of processing personal data The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection.

    10.1. The Operator ensures the safety of personal data and takes all possible measures to prevent unauthorized persons from accessing personal data.

    10.2. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation or if the subject of personal data has given consent to the Operator to transfer data to a third party for the fulfillment of obligations under a civil law contract.

    10.3. In case of detection of inaccuracies in personal data, the User can update them independently by sending the Operator a notification to the Operator's e-mail address partner@pitbitecosystem.com with the subject "Update of personal data".

    10.4. The period of processing personal data is determined by the achievement of the purposes for which the personal data were collected, unless another period is provided for by the agreement or applicable law.

    The User can at any time revoke their consent to the processing of personal data by sending the Operator a notification via e-mail to the Operator's e-mail address partner@pitbitecosystem.com with the subject "Withdrawal of consent to the processing of personal data".

    10.5. All information collected by third-party services, including payment systems, communication tools and other service providers, is stored and processed by the said persons (Operators) in accordance with their User Agreement and Privacy Policy. The personal data subject and/or the User is obliged to independently and promptly familiarize themselves with the said documents. The Operator shall not be liable for the actions of third parties, including the service providers specified in this clause.

    10.6. The prohibitions established by the personal data subject on the transfer (except for providing access), as well as on the processing or conditions of processing (except for obtaining access) of personal data permitted for distribution, do not apply in cases of processing personal data in state, public and other public interests determined by the legislation of the Russian Federation.

    10.7. When processing personal data, the Operator ensures the confidentiality of personal data.

    10.8. The Operator shall store personal data in a form that allows the personal data subject to be identified for no longer than is required for the purposes of personal data processing, unless the personal data storage period is established by federal law, an agreement to which the personal data subject is a party, beneficiary or guarantor.

    10.9. The condition for termination of personal data processing may be the achievement of the personal data processing purposes, expiration of the consent of the personal data subject or withdrawal of consent by the personal data subject, as well as the detection of unlawful processing of personal data.

    11. List of actions performed by the Operator with the received personal data

    11.1. The Operator shall collect, record, systematize, accumulate, store, clarify (update, change), extract, use, transfer (disseminate, provide, access), depersonalize, block, delete and destroy personal data.

    11.2. The Operator carries out automated processing of personal data with or without receipt and/or transmission of the received information via information and telecommunications networks.

    12. Confidentiality of personal data The Operator and other persons who have gained access to personal data are obliged not to disclose to third parties or distribute personal data without the consent of the personal data subject, unless otherwise provided by federal law.

    13. Final provisions

    13.1. The User can receive any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail partner@pitbitecosystem.com.

    13.2. This document will reflect any changes to the Operator's personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.

    13.3. The current version of the Policy is freely available on the Internet at https://pitbitecosystem.com/privacy/ .

Terms of Service
  • This User Agreement (the current version of the agreement, published at the linkhttps://pitbitecosystem.com/terms-of-service/) is a public offer and determines the terms of use of the website of the Pension and Social Insurance Fund, accessible at the linkhttps://pitbitecosystem.com (hereinafter referred to as the Site), by any Internet users browsing the Site (hereinafter referred to as the Site Users).

    This User Agreement is equivalent to an agreement drawn up in writing. By accepting this User Agreement, the User expresses full and unconditional agreement with all its terms, including, in terms of providing consent to the processing of the User's personal data on the terms specified in Section 2 of this User Agreement. In case of disagreement with these terms, the User must leave the Site.

    1. General Provisions

    1.1. This User Agreement shall enter into force from the moment it is posted on the Site and shall apply to all information posted on the site in the information and telecommunications network "Internet".

    1.2. The User accepts the terms of this User Agreement in full by clicking the "I Agree" button after confirming that they have read this User Agreement. The User confirms that they have read and agree to the use of cookies.

    1.3. The Site uses the Yandex.Metrica web analytics service. The information collected using cookies cannot identify the User, but is aimed at improving the operation of the Site. Information about the use of the Site, collected using cookies, will be transferred to Yandex LLC for processing and evaluating the use of the Site, compiling reports on the activities of the Site.

    2. Personal data

    2.1. If individual services of the Site provide for the input of personal data, such personal data are stored and processed in accordance with the principles and rules for the processing of personal data provided for by the Federal Law of the Russian Federation of July 27, 2006 No. 152-FZ "On Personal Data".

    2.2. With respect to personal data, their confidentiality is maintained, except in cases of voluntary provision by the User of information about himself for general access to an unlimited number of persons.

    2.3. The Site does not transfer personal data to third parties, unless such transfer is provided for by the legislation of the Russian Federation.

    2.4. The Site Administration takes the necessary organizational and technical measures to protect personal data from use not provided for by this User Agreement.

    3. User Obligations

    3.1. The User agrees not to take actions and not to leave comments and entries that may be considered as violating the legislation of the Russian Federation or the norms of international law, including in the field of intellectual property, copyright and/or related rights, generally accepted standards of morality and ethics, as well as any actions that lead or may lead to disruption of the normal operation of the Site services and the Site as a whole.

    3.2. Use of Site materials without the consent of the copyright holders is not permitted.

    3.3. When citing Site materials, including protected copyright works, a link to the Site is required.

    3.4. The Site Administration is not responsible for the User's visit and use of external resources, links to which may be contained on the Site.

    3.5. The Site Administration shall not be liable and shall have no direct or indirect obligations to the User in connection with any possible or incurred losses related to any content of the Site, copyright registration and information about such registration, available on the Site or received through external sites or resources or other contacts of the User, which he/she entered into using the information posted on the Site or links to external resources.

    4. Other terms

    4.1. All possible disputes arising from or related to this User Agreement shall be resolved in accordance with the legislation of the Russian Federation.

    4.2. Inaction on the part of the Site Administration in the event of a violation by the User of the provisions of the User Agreement does not deprive the Site Administration of the right to take appropriate actions later to protect its interests and protect copyright to the Site materials protected in accordance with the law.

    4.3. The Site Administration has the right to unilaterally change the terms of this User Agreement at any time. Such changes come into force from the moment the new version of the User Agreement is posted on the website. If the User does not agree with the changes made, he/she is obliged to leave the Website and stop using the materials and services of the Website.

Consent to Personal Data Processing
  • Consent to the processing of personal data 

    I hereby, in accordance with Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006, voluntarily, of my own free will and in my interests express my unconditional consent to the processing of my personal data by PITBIT ECOSYSTEM LLC (OGRN 1237700801722, INN 9703161537), registered in accordance with the legislation of the Russian Federation at the address: 123308, Moscow, Shenogina St., Bldg. 4, Bldg. 1 (hereinafter referred to as the Operator).

    1. Consent is given for the processing of one, several or all categories of personal data that are not special or biometric, provided by me, which may include:

    - Name, Surname;

    - Phone.

    - Email address 

    2. The operator may perform the following actions: collection; recording; systematization; accumulation; storage; clarification (update, change); retrieval; use; blocking; deletion; destruction.

    3. Processing methods: both with and without the use of automation tools.

    4. Purpose of processing: providing me with services/works, including sending me notifications regarding the services/works provided, preparing and sending responses to my requests, sending me information about the Operator’s events/goods/services/works.

    5. Due to the fact that the Operator can process my personal data using a computer program  https://www.jivo.ru/ ., I give my consent to the Operator to carry out the corresponding order of Zhivoy Site LLC (OGRN 1127746026792), registered at the address: 115280, Moscow, Leninskaya Sloboda, 19, Omega Plaza Business Center, floor 4, office 21G1

    6. This consent is valid until it is revoked by sending a corresponding notice to the email address partner@pitbitecosystem.com or by sending it to the address: 123308, Moscow, st. Shenogina, 4, bldg. 1

    7. If I revoke my consent to the processing of personal data, the Operator has the right to continue processing personal data without my consent if there are grounds provided for by Federal Law No. 152-FZ "On Personal Data" dated July 27, 2006.


Offer
Company Details
  • OOO «PITBIT ECOSYSTEM»

    Taxpayer Identification Number (INN): 9703161537

    Primary State Registration Number (OGRN): 1237700801722

    Business address: 123308, Moscow, ext. ter. city municipal district Khoroshevo-Mnevniki, st. Shenogina, 4, building 1

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Answers to frequently asked questions:

What faults are not covered by the warranty? What actions with the device can void the warranty?
  • The most common cases of warranty voiding are mixed boards and damage caused by improper use of the device. So, if you want to "save money" and send one device with faulty components from other devices to the service center, the Bitmain system will show that the boards do not match, and the device is automatically voided. If your boards show signs of burnout, oxidation, damaged roads or blown chips - this may indicate both overclocking and the use of a non-original power supply. In all such cases, we send photos for confirmation to Bitmain, after which the device is written off from the warranty and returned to the customer at his expense. Another common reason for voiding the warranty is the use of non-original software, including firmware that can be launched from a flash card.

Why do I see a lot of red and yellow chips after installing PITBIT SOFTWARE, although there were none on the third-party firmware?
  • Other firmware versions may not display red or yellow chips — but that’s the result of rough control without precise monitoring. With PITBIT, everything is transparent: the system shows actual processes instead of hiding them. Temperature is monitored both on the boards and inside individual chips. Autopilot smoothly adjusts frequency and voltage, maintaining preset limits without sudden fluctuations. This reduces heat, protects the hardware, and automatically restores hashrate when conditions improve.

Can I use my own monitoring systems?
  • Third-party monitoring systems often provide insufficient data and raise security concerns. PITBIT ONLINE is far more convenient and functional: with location management and Autopilot, you save both time and money. Soon, it will become the perfect solution for hosting providers — fully automated and highly flexible.

What should I do if I’ve had a negative experience with firmware before?
  • Negative experiences with firmware are often not caused by the firmware itself, but by factory defects — such as faulty chips or poor assembly (for example, insufficient thermal paste on the T21). Stock ASICs can sometimes hide overheating issues by showing only general logs. Custom firmware, on the other hand, quickly detects problems thanks to a detailed temperature map of each chip, helping prevent overheating and extend equipment lifespan. Our firmware includes overheat protection, automatic reboot, and monitoring of the hottest chips — minimizing risks and preserving your hardware. We recommend testing it on a small number of ASICs in DevFee mode to experience its advantages firsthand.

Will the power consumption increase after flashing the firmware?
  • Concerns about power consumption are easily resolved when transferring management to a hosting provider. Our engineers configure ASICs to ensure minimal energy usage, and with HotelFee, costs are further optimized. Hosting provides convenient management of equipment and locations, and soon clients will be able to monitor their ASICs in real time through a dedicated platform. The result — lower expenses, higher profits, and complete control.

What should I do if the warranty becomes void after flashing the firmware?
  • Losing your warranty after flashing is not a reason to worry. Warranty repairs often take a long time, and equipment downtime leads to losses. Most hardware failures are caused by defective chips, which can be repaired faster and cheaper by private service centers — usually within just a few days. Meanwhile, custom firmware provides real advantages: higher performance, lower power consumption, and convenient remote control.

What is the difference between DevFee mode and a licensed version?
  • When operating in DevFee mode, a developer commission of 2.75% is applied to the total hashrate. When using a license, you pay for it once. Over time, thanks to reduced power consumption and increased hashrate, the license pays for itself — and afterwards, you receive 100% of the hashrate permanently.

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